Culture is fascinating! Did you know that people in some cultures have a very difficult time delivering “the bad news”? When dealing with bad news it is really important to keep cultures in mind because different cultures understand things differently.
- In Germany, business communicators use buffers but tend to present bad news directly.
- In Britain, writers tend to be straightforward with bad news, seeing no reason to soften its announcement.
- In Latin countries, it's considered disrespectful and impolite to report bad news to superiors. Thus, employees may fail to report accurate negative messages to their bosses.
Profits and Sales are down - how is the CEO going to take it?
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