-"I have good news and bad news. Which would you like to hear first?"
-"Oh, give me the bad news first. I want to end on an upbeat note."
when you have bad news to convey in a professional environment, there are ways to do it correctly. There are different approaches and techniques to this depending on the nature of the news, the circumstances in which it is delivered, the gravity of the news, and how the news will be used.
1. Know your subject well
You are going to make bad news sound like good news. To do so effectively, you must be knowledgeable of other facts and issues that are close to the situation.
2.Use statistical references: Using numbers to back presentation is a powerful tool. The truth is that, if carefully prepared, statistical references can be used to back nearly any position.
3. Give the appearance of being intellectual: It’s important that the audience believes you are well versed on this, and other related subjects.
4. Avoid lying: The worst possible way to present bad news is to lie about it.
5. Always show respect for those who are affected by bad news.
6.Before dealing with people of other cultures, you must make sure you understand the cultural implications of the message and the expectations of receiver. Learn the difference in the ways different cultures organize the bad message. 7.Understand the different cultural beliefs about communication. You can also increase your awareness of other cultures by getting information from the Internet or the library and by talking with others.
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